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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Mirabelle Underwriting has recently introduced a new insurance product specifically designed for renewable energy operations in Australia. This initiative is backed by Lloyd's capacity, ensuring robust support for the burgeoning green energy sector. - read more
The New South Wales Government has introduced the Fair Trading and Building Legislation Amendment Bill 2026, a legislative initiative designed to bolster consumer protections and elevate standards within the construction industry. - read more
In 2026, Australian insurance claims are experiencing increased processing times and higher costs, as reported by Crawford & Company. The primary factors contributing to this trend include persistent labour shortages, elevated construction expenses, and the growing complexity of claims, particularly in strata and high-density environments. - read more
Victoria's construction industry is undergoing significant changes with the recent amendments to the Security of Payment Act (SOPA), which took effect on April 15, 2026. These reforms introduce new payment obligations and rights for builders and contractors, aiming to streamline payment processes and reduce disputes within the sector. - read more
Australia's construction sector is currently grappling with significant cost increases, driven by factors such as supply chain disruptions, inflation, and labor shortages. These escalating expenses are compelling builders and contractors to reevaluate their insurance coverage and risk management strategies to safeguard their projects and financial stability. - read more
The construction industry is undergoing a digital transformation, embracing technology to streamline operations, enhance project management, and improve efficiency. As construction companies integrate digital tools, they also expose themselves to new cyber risks that were less of a concern in the past. - read more
Insurance compliance is a cornerstone of operating successfully within the construction industry. It ensures that businesses adhere to legal standards while safeguarding their projects and employees. Ignoring these obligations can result in hefty fines and damage to a company’s reputation. Thus, staying compliant is not just a legal duty but a smart business strategy. - read more
Contract Works Insurance is a pivotal coverage for businesses in the construction industry. This type of insurance is designed to protect building works against damage or loss during construction. It bridges the gap between starting a project and completing it, providing financial security in case something unexpected occurs. Whether it's a fire, theft, weather damage, or accidental damage during building, Contract Works Insurance has you covered. - read more
The NSW construction industry is approaching a major compliance milestone. From 1 July 2026, a registered building practitioner in NSW must be indemnified under an insurance policy for work they carry out in that capacity. This change sits within the broader compliance framework established under the Design and Building Practitioners Act 2020 (NSW) and supporting regulation, which have progressively lifted accountability standards across building and construction work in the state. - read more
The Australian construction industry is a dynamic and essential part of the national economy. As it grows, so does the complexity and number of compliance requirements aimed at ensuring safety and sustainability. Among these is the critical area of insurance compliance, a cornerstone of risk management for any construction business. - read more
Knowledgebase
Insurable Interest: A financial or other kind of interest in the insured item or person, necessary for a valid insurance contract.
