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Whether you’d like to explore Construction Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Construction Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Safety Data Puts Construction Insurance Discipline Back in the Spotlight
Safety Data Puts Construction Insurance Discipline Back in the Spotlight
15 Sep 2026: Paige Estritori
The latest national work health and safety picture is another reminder that construction risk is not confined to the site fence. When injury, fatality and serious incident trends remain elevated, the consequences can flow directly into insurance outcomes for builders, subcontractors, developers and project managers. - read more
Falls From Height Are Back in Focus for Construction Risk
Falls From Height Are Back in Focus for Construction Risk
08 Sep 2026: Paige Estritori
Renewed regulatory and industry attention on falls from height is a timely warning for Australian builders, subcontractors and project managers. While falls are usually discussed as a work health and safety issue first, they also sit squarely inside the insurance conversation because a serious incident can trigger workers compensation claims, public liability exposure, contractual disputes, investigation costs and reputational damage. - read more
Why Slower Building Approvals Can Become an Insurance Issue
Why Slower Building Approvals Can Become an Insurance Issue
01 Sep 2026: Paige Estritori
Australia’s latest building approvals commentary has again highlighted a difficult reality for the construction sector: the national housing task is ambitious, but the project pipeline remains uneven. Industry groups have pointed to approvals volatility, planning delays and capacity constraints as continuing barriers to lifting housing supply at the pace governments want. - read more
Workers Compensation Costs Are Back on the Construction Risk Agenda
Workers Compensation Costs Are Back on the Construction Risk Agenda
25 Aug 2026: Paige Estritori
Workers compensation is again moving from a payroll administration issue to a strategic insurance concern for construction firms. Recent attention on state scheme performance, premium settings and claims pressure is a timely reminder that builders and contractors cannot treat statutory cover as separate from the rest of their risk programme. - read more
Code Changes Are Turning Construction Documentation Into an Insurance Issue
Code Changes Are Turning Construction Documentation Into an Insurance Issue
18 Aug 2026: Paige Estritori
The latest movement around the National Construction Code is a reminder that regulatory change is not only a technical issue for designers, certifiers and site teams. For builders, developers and specialist contractors, code compliance increasingly sits beside contract wording, site safety and claims history as a factor that can shape insurance outcomes. - read more
Professionals Insurance Articles

Exploring Contract Works Insurance: What Construction Firms Need to Know
Exploring Contract Works Insurance: What Construction Firms Need to Know
Contract Works Insurance is a pivotal coverage for businesses in the construction industry. This type of insurance is designed to protect building works against damage or loss during construction. It bridges the gap between starting a project and completing it, providing financial security in case something unexpected occurs. Whether it's a fire, theft, weather damage, or accidental damage during building, Contract Works Insurance has you covered. - read more
The Role of Cyber Insurance in Safeguarding Construction Companies
The Role of Cyber Insurance in Safeguarding Construction Companies
The construction industry is undergoing a digital transformation, embracing technology to streamline operations, enhance project management, and improve efficiency. As construction companies integrate digital tools, they also expose themselves to new cyber risks that were less of a concern in the past. - read more
Navigating Construction Insurance: Key Policies Every Business Should Consider
Navigating Construction Insurance: Key Policies Every Business Should Consider
The Australian construction industry is a dynamic and essential part of the national economy. As it grows, so does the complexity and number of compliance requirements aimed at ensuring safety and sustainability. Among these is the critical area of insurance compliance, a cornerstone of risk management for any construction business. - read more
NSW Construction Compliance Update: Professional Indemnity Insurance Requirements from 1 July 2026
NSW Construction Compliance Update: Professional Indemnity Insurance Requirements from 1 July 2026
The NSW construction industry is approaching a major compliance milestone. From 1 July 2026, a registered building practitioner in NSW must be indemnified under an insurance policy for work they carry out in that capacity. This change sits within the broader compliance framework established under the Design and Building Practitioners Act 2020 (NSW) and supporting regulation, which have progressively lifted accountability standards across building and construction work in the state. - read more
Professional Indemnity Insurance for Construction Professionals in Australia
Professional Indemnity Insurance for Construction Professionals in Australia
Professional indemnity insurance can be important for Australian construction professionals who provide design, certification, consulting, project management or other professional services. This guide explains when it may be needed, what types of errors it may respond to, and how it differs from public liability and contract works insurance. - read more

Knowledgebase
Exclusion:
Specific conditions or circumstances for which the insurance policy does not provide coverage.